What We Collect and Why We Collect It
When you create an account, we gather the information you enter directly — your name, contact details, and the wallet identifiers tied to your bKash, Nagad or Rocket account. We use this to verify your identity, process deposits and withdrawals, and send you account-relevant messages. We
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do not use your payment details for any purpose beyond completing the transaction you authorised. Session data — device type, browser, approximate location based on IP — helps us detect unusual login attempts and keep your account secure. We may also log which pages you visit
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inside the lobby so we can make the experience work better on mobile. If you connect via a third-party link, that referral source is noted but not shared back commercially. Retention periods vary: active account data is kept while your account is open; transaction records are
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held as required for financial compliance. You can ask us to review, correct or delete your personal data by contacting support — details are in the section below. Availability of certain account features depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.